Termite industry links for the Gold Coast.

This page is for Gold Coast homeowners, buyers and body corporate committees who are arranging a termite inspection or treatment, or reading a report. Each link goes to the organisation's own page, with a short note on what you will find and when to use it. Start with the licence checks if you have a quote in hand. Gold Coast Termite Specialists is not a member of, accredited by or endorsed by any organisation listed here.

These are the documents a Gold Coast inspection report or treatment notice is likely to refer to. The standards are sold through the Standards Australia store, and the store pages show each one's scope and status.

• QBCC: Protect against termites: The best single starting page for a Queensland homeowner. It covers the main system types, the durable notice usually found in the meter box, yearly inspections and how footpaths, garden beds and pergolas can make a system less effective.
• QBCC: Termite management systems, advisory notes for builders and homeowners (PDF): A longer April 2024 booklet on chemical and physical systems and who is responsible for maintaining them. It notes that a barrier does not stop termite activity on the site, and that garden beds or wood chips against the house can bridge a system.
• National Construction Code 2025: Part 3.4 Termite risk management: The Housing Provisions clause for houses and sheds, with its Queensland variation shown on the page. It lists materials not subject to termite attack and what the durable notice must state. Read it if you are building or extending.
• Australian Building Codes Board: The standards writing body responsible for the National Construction Code. Go here for background on the code and how it is maintained.
• Standards Australia: The national standards body behind the AS 3660 and AS 4349 series listed below. Its site explains how Australian Standards are developed.
• AS 3660.1: Termite management, new building work: The store page for the standard on designing and building subterranean termite management systems into new buildings. The page shows it as pending revision, so check its status if you are building.
• AS 3660.2: Termite management in and around existing buildings: A guide for building owners and others managing subterranean termites around existing buildings, which is the usual situation for an established Gold Coast home.
• AS 4349.3: Timber pest inspections: Sets minimum requirements for non-invasive timber pest inspections by a suitably qualified inspector and for the report that follows. Read the scope before you order a pre-purchase inspection in Queensland.
• APVMA PubCRIS product search: The national register of agricultural chemical products, searchable by product name, active constituent or pest. Use it to look up a product named on a quote or treatment notice.
• About the Australian Pesticides and Veterinary Medicines Authority: Explains the APVMA's role and gives a basic guide to how these chemical products are regulated, including who to contact about their use.

QBCC warns that footpaths, garden beds, patios, pergolas, landscaping and turf can make a termite system less effective. These are the Queensland and national bodies for the people who do that work, and for those who design, certify, sell or insure the building.

• Master Builders Queensland: Queensland's peak building and construction body, with a Master Builder search and a local office finder. Raise the existing termite system with any builder before a renovation starts.
• Master Builders Australia: The national body in the Master Builders network. Useful for national building industry news and policy, while the Queensland association above is the better first stop for a Gold Coast job.
• Housing Industry Association: An industry association for home builders, with resources on sustainable homes and home warranty insurance. Use it when you want background on how a new home or extension is built and insured.
• Timber Queensland: The peak forest and timber industry body in Queensland, with a technical advice section. Relevant when you are choosing framing, decking or replacement timber after termite damage.
• WoodSolutions: Timber service life design guide (PDF): A Forest and Wood Products Australia design guide to timber durability, with termite attack among the hazards it covers. It is written for designers, so it suits a homeowner planning a timber deck or a rebuild.
• Master Plumbers' Association of Queensland: Information for consumers: The peak body for Queensland plumbing contractors, with advice on licensed plumbers, complaints and disputes. CSIRO notes that subterranean termites depend on moisture, so a leak is worth fixing properly.
• Landscape Queensland: Find a professional member: The member directory of the Queensland landscaping industry body. Tell any landscaper where the termite system and its inspection zone are before garden beds or paving are built against the house.
• Queensland Arboricultural Association: Represents arborists in Queensland and northern New South Wales, and the City of Gold Coast points residents to it for finding a qualified arborist. Useful if a stump or tree near the house is part of the problem.
• Arboriculture Australia: The national industry body for tree care professionals, with its member codes of ethics published on the site.
• Building Design Queensland: The Queensland association for building designers, with a search for design professionals. Worth using when extension plans need to allow for inspection access and an existing barrier.
• Australian Institute of Architects: Find an architect: The peak body's architect search, for larger renovations and new homes where termite management should be settled at design stage.
• Australian Institute of Building Surveyors: What is a building surveyor: A consumer guide to what building surveyors do. Queensland calls them building certifiers, and they assess whether a building project complies with the codes and standards.
• Strata Community Association (Qld): The peak body for professional body corporate and community title management in Queensland. Useful for Surfers Paradise, Southport and Robina units and townhouses, where the committee or manager may control access to common property.
• Real Estate Institute of Queensland: Is pest management bugging you: A 2022 article for property managers on who may lawfully carry out pest management and what the standard tenancy agreement says about pests. Read it if you own or rent out a Gold Coast property.
• Insurance Council of Australia: Insurance explained: Articles and fact sheets from the general insurance industry body. Use them with your own policy wording when you are checking what a home policy covers.

Start with the business that did the work. These are the official places to go next, along with safety contacts and tenancy, body corporate and insurance guidance.

• Queensland Poisons Information Centre: The 24 hour helpline for poison emergencies, on 13 11 26 from anywhere in Australia, with advice from pharmacists trained in toxicology. Use it if a person may have been exposed to a pest control chemical.
• Queensland Government asbestos website: Has films showing where asbestos was used in homes built from the 1950s to the 1980s. Check it before any drilling, cutting or repairs on an older Gold Coast house.
• Get Ready Queensland: Strengthen your home: Covers changes that reduce severe weather damage. It is not about termites, but storm repairs and upgrades are a good time to check that the work does not disturb the termite system.
• Queensland Government: Guarantees, warranties and refunds: Explains the consumer guarantees for goods and services bought in Queensland and the remedies when a business does not meet them. Read it alongside any treatment warranty.
• Queensland Government: Make a consumer complaint: How to prepare a complaint, raise it with the business first and find the right contact if it is not resolved.
• QBCC: Defective work dispute: For building work you believe is defective. It explains how to assess the work against QBCC standards and tolerances and how to lodge a complaint.
• Queensland Civil and Administrative Tribunal: Building and construction: QCAT hears domestic building disputes and reviews certain QBCC decisions. This is the page to read if a dispute goes past the complaint stage.
• Australian Consumer Law: For consumers: A national summary of consumer rights, including the guarantee that a service must be done correctly and with care and skill.
• Residential Tenancies Authority: Repairs: Explains routine and emergency repairs and how responsibility depends on the cause of the damage. Useful for tenants and owners of Gold Coast rentals dealing with termite damage.
• Queensland Government: Maintenance in a body corporate: Sets out who is responsible for maintenance in a body corporate. Read it before arranging treatment that reaches common property in a unit or townhouse complex.
• Moneysmart: Home insurance: The national guide to choosing home insurance and making a claim, including how to check exclusions. Use it to work out what to look for on termite damage in your own policy.
• ACCC: Consumer rights and guarantees: The national regulator's page on the basic rights a business must meet when it sells a product or service. Read it if a termite treatment or inspection was not what you paid for.
• Australian Financial Complaints Authority: Make a complaint: A free, independent service for consumers and small businesses with a complaint about a financial firm. Use it if a dispute over a home insurance claim is not settled with the insurer first.
• WorkSafe Queensland: Queensland's workplace safety regulator, with safety guidance, licensing and laws. Use it if you are concerned about how work is being carried out on your property.

For anyone considering the trade, or a homeowner who wants to know what a technician's training covers.

• National Training Register: CPP30119 Certificate III in Urban Pest Management: The national qualification for pest management technicians. Its listed units include inspecting for and reporting on timber pests and installing termite management systems, and the Find RTOs tab lists current training providers.
• TAFE Queensland: Gold Coast campuses: The public provider's Gold Coast page, with campuses at Ashmore, Coolangatta, Coomera, Robina and Southport. It lists building and construction, plumbing and horticulture among local study areas but does not name pest management, so check with TAFE about that course.
• TAFE Queensland: Ashmore campus: The Gold Coast's trades training hub, according to TAFE Queensland. It is the campus to look at for the building trades that work around termite systems.
• Queensland Government: Apprenticeships and traineeships: How apprenticeships, traineeships and school-based options work in Queensland, for employers and for people starting out.
• Australian Apprenticeships: The Australian Government's apprenticeship site, covering advice and support for apprentices and employers, and how to find a support provider.